FAQs

What is Direct Primary Care (DPC)?

• DPC is a membership-based care model offering in person visits, telehealth, and same/next-day access all for one flat monthly fee. It removes insurance barriers and offers transparent pricing

Do I still need health insurance?

• Yes—DPC covers most primary care services, but does not include specialty care, hospitalization, or imaging beyond basics. We recommend pairing DPC with a high-deductible or major medical plan for complete coverage

What services are included?

• Your membership covers:

  • In-office and telehealth visits

  • Chronic illness and preventive care

  • Minor procedures, wellness exams

  • Practitioner-grade labs and supplements at discounted rates

  • Text/email communication with your provider

What’s not included?

• Specialty consultations (e.g., GI scopes, cardiology, surgery)

• Hospital-based services and advanced imaging (MRI/CT/ultrasound)

• Emergency room visits
  These services will be billed separately

Can I join mid-month or cancel anytime?

• Yes—our plans are monthly and flexible. You can join anytime and cancel with 30 days’ notice—no long-term commitments.

Are labs and diagnostics included?

• Basic labs (CBC, CMP, TSH, lipid panel, A1c, etc.) are offered at wholesale prices, often 50–70% lower than insurance rates. Imaging and specialist labs are billed separately.

How is this better than traditional primary care?

• Longer, unhurried appointments

• Same/next-day access

• No co-pays or surprise bills

• Whole-person focus with nutrition, lifestyle, and supplement support

• Transparent pricing and closer provider relationships

What is your pricing?

Pricing is done a month to month basis and are as follows.

• Individual (Ages 18–64) One adult $75

• Senior (65+) Older adult care $90

• Couples Two adults $125

• Family Bundles Custom plans for families Contact us for pricing

How do I sign up?

• You can schedule a free consultation here. We’ll walk you through the process and customize your care plan.

What is integrative medicine?

• Integrative medicine combines the best of conventional medicine with evidence-based natural therapies to support whole-person health. It focuses on prevention, healing, and long-term wellness by addressing the physical, emotional, and lifestyle factors that affect your well-being.

What is functional medicine?

• Functional medicine is a root-cause approach that looks at how your body systems are interconnected. Rather than treating symptoms in isolation, we identify and correct the underlying imbalances—like inflammation, hormonal shifts, gut dysfunction, or nutrient deficiencies—that contribute to chronic health issues.

How is this different from regular primary care?

• Traditional primary care often focuses on diagnosis and medication, while integrative and functional medicine go deeper. We take time to understand your full health story, use advanced labs if needed, and build a personalized care plan that may include nutrition, lifestyle changes, stress management, and targeted supplementation.

What conditions do you treat?

• We provide care for both acute and chronic conditions, including:

  • Fatigue & low energy

  • Thyroid disorders & hormone imbalances

  • Digestive issues (IBS, bloating, reflux)

  • Weight management & metabolic health

  • Anxiety, depression & stress

  • Autoimmune conditions

  • Inflammation & joint pain

  • Sleep issues and more

• We also offer preventive care and wellness optimization for patients who simply want to feel better and stay ahead of disease.

Do you use natural or alternative therapies?

• Yes—with intention. We use evidence-based natural therapies such as nutrition, herbal support, and high-quality supplements alongside conventional tools like lab testing, diagnostics, and prescriptions (when appropriate). Our goal is to choose the safest, most effective options for each individual.

Do you replace my primary care provider?

• We offer integrative primary care, so we can often serve as your main healthcare provider. If you already have a PCP, we are happy to collaborate as part of your care team.

Are labs and testing included?

• We offer a range of standard and advanced lab testing, including:

  • Bloodwork (CBC, thyroid, hormones, etc.)

  • Nutritional assessments

  • Inflammation markers

• Basic labs are discounted for members. Advanced testing may incur additional costs, which we’ll always discuss upfront.

What is the role of supplements?

• Supplements can help correct deficiencies, rebalance systems, and support healing. We use practitioner-grade products chosen specifically for you. Supplement recommendations are always personalized, safe, and backed by science.

Is integrative/functional medicine right for me?

• If you’re tired of quick fixes, want more time with your provider, or feel like something’s being missed in your care—integrative medicine may be the missing piece. We work with people ready to dig deeper and take a proactive role in their health.

How do I sign up?

• You can schedule a free consultation here. We’ll walk you through the process and customize your care plan.

How do I become a patient?

• Becoming a patient is easy! Start by scheduling a free consultation here. We will figure out which structure works best for you (traditional versus direct primary care). We'll also guide you through the intake process and answer any questions before your first visit.

What should I expect at my first appointment?

• Your first visit is a deep dive into your health history, current symptoms, lifestyle, and goals. We’ll review your labs (if available), discuss concerns in detail, and begin crafting a personalized care plan.

Do you see children?

• Not at this time. We are currently only going to be seeing patients ages 18 and older. We hope to expand services as soon as possible!

Do I need to transfer my medical records?

• It’s helpful, but not required. If you'd like us to review prior labs or history, we can request your records with your permission—or you can upload them directly through our portal.

How do I contact you between visits?

• Once you’re a member, you’ll have direct messaging access through our secure patient portal. You can ask questions, request refills, or check in anytime.

What is telehealth and how does it work?

• Telehealth allows you to meet with your provider via secure video or phone from home, work, or anywhere. You’ll receive the same personalized care without needing to visit an office.

What kinds of conditions can be treated virtually?

• We treat most chronic and acute conditions via telehealth, including:

  • Fatigue, anxiety, and thyroid disorders

  • Colds, UTIs, rashes, and minor infections

  • Digestive issues and menstrual concerns

  • Medication refills and supplement guidance

Is it safe and private?

• Absolutely. We follow HIPAA-compliant protocols for telehealth. Your information is always secure and confidential.

How do I schedule a telehealth visit?

• Once enrolled, you can book visits online, through our portal, or by messaging us directly. We’ll coordinate timing that works for your schedule.

Do you accept insurance?

• Yes! We are currently accepting the following insurances:

  • Aetna

  • Health Choice

• Insurances we are working on getting credentialed with:

  • United Health Care

  • Blue Cross Blue Shield of OK

  • Cigna

  • Tricare West

  • Community Care

  • Ambetter

  • SoonerCare

  • Humana

What if I don’t have insurance or prefer not to use it?

• You have the option to enroll in our Direct Primary Care (DPC) membership, which offers:

  • Unlimited telehealth and in-person

  • Same/next-day appointments

  • No co-pays or surprise bills

  • Discounts on labs and supplements

  • Direct messaging access to your provider

• This model is ideal for patients who want more time, access, and personalized support—whether or not they’re insured.

Can I use my HSA or FSA?

• Yes. HSA and FSA funds can typically be used for:

  • Visit fees

  • Lab testing

  • Nutritional supplements (with a provider's recommendation)

  • DPC membership fees (check with your benefits administrator)

How do I decide between insurance or DPC?

• We’re happy to help you choose the best fit. Some patients use insurance for occasional visits, while others prefer the unlimited access and simplicity of DPC. You can also use a combination of both—such as using insurance for labs or imaging, and DPC for primary care access.

Are labs and supplements covered?

• Labs: If you're using insurance, standard labs may be covered (based on your plan). If you're a DPC member, we offer wholesale lab pricing—often 50–90% less than insurance-based rates.

• Supplements: Not typically covered by insurance, but members receive discounted, practitioner-grade options with personalized recommendations.

Do you offer payment plans?

• Yes. We strive to make care accessible and offer flexible billing options for memberships, labs, and other services. Let us know if you need a custom plan.

What forms of payment do you accept?

• We accept all major credit/debit cards, HSA/FSA cards, and online portal payments.